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We will give you the best possible advice we can based on the information we will have available.

We will endeavour to send our reply to you by email within 24 hours of order being recieved whenever possible, however, we cannot guarentee this service during busy times.

Our advice will be based on the information you provide to us with together with our assessment of any photos you send to us.

Our advice is intended to be supplementary to any opinion you have already taken or are about to take from your own doctor (generalist or specialist).

Our advice is not equivalent to; is not as good as; is not as diagnostically accurate; does not allow thorough dialogue in the same way as; does not allow proper and correct examination as; – a proper face to face medical consultation.

Our report for legal purposes will be (and you by participating in my system accept this limitation) accepted as advice and not in any way
equivalent to a medical opinion as generally understood in law by that term.

Dr. Ashworth is registered as a Specialist Medical Doctor to practice in the European Union and the United Kingdom. GMC No. 2488929.

J. Ashworth Limited is a company registered in England. (No. 3886231) Our registered address is 3 Robins Lane. Bramhall. Stockport. SK7 2PE. Tel: 0161 439 0237.

The advice offered is primarily intended for UK residents with extension to the EU zone.

We have no medical recognition in the USA or Canada.

As part of medical audit and clinical governance it is standard UK practise and recognised by the General Medical Council that patient satisfaction surveys are fundemental to good medical practice. If you provide us with a contact address either by subscribing to the newletter or by placing a purchase order (skin care products or consultation) you are giving us permission to include you in any patient satifaction survey and to receive our regular newsletter. You can unsubscribe from any of the above by emailing us at

Privacy Policy
We do not store credit card details nor do we share customer details with any 3rd parties.

Refund/Cancelation Policy
To request a refund or cancel an order, please email stating the reason for your request, refunds and cancellations can be requested any time prior to delivery of the product or service.

Cookies used on this website

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to fulfil customer requests and do not require users’ consent. For example,
these are used to track the contents of a customer’s shopping cart and also
assists with debugging.
2) Google Analytics cookies – These are implemented by Powa Technologies Ltd and are used to provide visitor statistics and do require users’ consent. For example, these
are used by the merchant for marketing purposes.

  • Consultant Dermatologist
    Dr. John Ashworth